Q: Why do some cars need a converter and others don't?
A: "European" cars have "separate" brake lights and signals. This means that when the signal is flashing a separate bulb is functioning to show the brakes are being applied. On some cars this is indicated by an "amber" coloured lense, on others the lenses are all red, but can still be "separate." This feature came to North American cars in the early 80's and has been used by car manufacturers as a "safety" feature and sometimes (it seems) as a "fashion theme. In order to determine weather or not you need a converter, you need two people. Have one person apply the brakes with the other observing the rear of the car. With the ignition on, turn on a signal. If the same bulb flashes, you don't need a converter. If a different bulb flashes, you need one.

Q: I was told that my 1999 Windstar has "Low side switching." What do I need to be able to enable the lighting circuit on my trailer?
A: Indeed, Ford has changed the wiring configuration on the '99 and newer Windstar models and also the 2000 Lincoln LS series vehicle. You will require a "low side switching adapter" which can be installed by your dealer are any competent trailer hitch installation facility. Beware however, this wiring procedure is not for the "faint of heart" wiring mechanic. One mistake could cost you serious dollars, so leave this one to the professionals! Low side switching is similar to having a positive ground effect. When the signal light is on, the power going to it is off. The signal is modulated, so you cannot take power directly off your lighting circuit. The adapter uses the lighting circuit to switch power on and off remotely from the vehicles battery. This in turn applies power from the vehicle battery to the trailer instead of the lighting circuit.

Q: What is the difference between a Class II and Class III Ball Mount?
A: The class II ball mount fits a 1 1/4" hole and has a 3/4" ball hole. It is rated at 3,500 LB GVW, and is made of solid steel. The class III ball mount fits a 2" hole and has a 1" ball hole. It is rated at 6,000 lb. weight carrying capacity.

Q: What is included with my hitch?
A: All hitches include the corresponding bolt kit and owner's manual. Only the class II hitches and the universal hitches come with the ball mount and pin & clip.

Q:What is the most common problem when installing a hitch?
A: When installing a hitch it is a good idea to keep in mind that not all hitches are "no drill" hitches, which means you might just have to break out the drill. You might also need to drop the spare tire before attempting installation. This is mostly due to vehicle manufacturing tolerances. Detailed instructions are included with each hitch, and it is a very good idea to follow them.

Q: Is it safe to invert my ball mount?
A: With our ball mounts you can flip them upside down to gain height to gain height instead of a drop and still maintain the same recommended carrying capacity.

Q: What is a Cowboy / Texas Style bumper?
A: The Cowboy or Texas style bumper is the same as the standard bumper with the exception that the drop will be 10". You will need to specify this when ordering to get the correct hitch for your vehicle.